Shipping + Returns
 

Processing + Shipping

The time I need to prepare an order for shipping varies. In general, needlepoint items take about 2-3 weeks. Bracelets, necklaces and earrings take 1-3 days. 

Return

I gladly accept returns, exchanges, and cancellations.

Just contact me within: 5 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 24 hours of purchase

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for custom or personalized orders.

Conditions of Return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.